Nissan Jordan organizes after-sales contests to enhance employees’ capacities

Press release
Published July 26th, 2011 - 05:37 GMT

Bustami & Saheb Trading Company (BSTC), the exclusive dealers of Nissan in Jordan, organized in July 2011, the annual Nissan Service Technician Contest, annual Nissan Service Advisor Contest and for the first time in Jordan Nissan Parts Executive Contest at the After Sale Service Center in Marka. The contests which targeted all BSTC’s technicians, aimed at mobilizing its staff, building their capacities in addition to discovering their potentials and talents in this field.  

During the course of the competitions, the participants undergo a number of practical tests that is similar to their job mechanisms and processes. The winners in the local contests will qualify to take part in the regional contests to be held in Dubai in addition to receiving a certified recognition from Nissan Jordan.  

BSTC CEO Mr. Ghassan Bustami said: “By organizing this contest, Nissan Jordan seeks to further develop the performance of the company for better serving our clients. We highly value our clients’ feedback and take their suggestions into consideration, in addition to continuously conducting specialized training courses that ultimately aim at providing our clientele with quality services.”

“We, at Nissan, do not stop at satisfying our clients with distinctive services, we seek to make such services a source of joy for all,” he added.

The winners were selective based on their performance and interaction during the contest. The 2011 NISTC was granted to engineer Seif El Din Qteishat, the NISAC to Mr. Jihad Nassibeh and the NIPEC to Walid Zughayer.

It is important to note that Bustami & Saheb Trading Co. (BSTC) is fully equipped with the facilities and professional work force needed to deliver world-class standards and services. BSTC teaming up with NISSAN, represents a milestone in the Middle East retailer market.

Background Information

Bustami and Saheb Trading Co.

Established in 1969 in Amman, Bustami & Saheb Co. – LTD is the exclusive dealer of Nissan and Infiniti in Jordan. It is fully equipped with facilities and a professional workforce that delivers world-class standards and service for Nissan and Infiniti vehicles. BSTC represents a milestone in the Middle East retailer market that led to the launch of facilities displaying various car models, a system that deeply incorporates marketing, sales and after-sales, with optimum plans to ensure the maximum satisfaction and protection of its most valuable asset, the customer. With several showrooms and parts and service centers located throughout the Kingdom, BSTC is currently expanding its network. 

Nissan Middle East

Nissan’s heritage in the Middle East goes way back to 1957, when the first Nissan vehicle was sold in Saudi Arabia. Since then the Nissan Legacy has taken deep roots in the hearts of the Middle East people by becoming an integral part of their lives.

Currently Nissan is one of the most popular and successful automobile brands in the Middle East boasting of a strong line-up ranging from popular passenger cars to powerful 4x4 series and commercial vehicles.

In its quest to closely understand the local needs of its customers, Nissan Motor Co. Ltd. in June, 1994 set up a regional Middle East head quarters in Dubai, thus becoming the first Japanese car manufacturer to accomplish this feat. The Nissan Middle East FZE office houses a highly sophisticated training center which serves as an excellent training ground for undertaking Nissan customer care and service activities.

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