SSS Process develops Jordan Customs’ portal

Press release

Published May 24th, 2011 - 09:39 GMT

SSS Process

SSS Process initiated re-designing and developing Jordan Customs’ official website, after winning a tender that aimed at updating their website with interactive services.

In his comment, Eng. Alaa Ensheiwat, SSS Process CEO said, “Our task is to develop Jordan Customs’ portal and update it with communication channels that would decrease time required for internal processes, and the time required in processes involving other governmental agencies, via a highly secure e-environment that allows multi-level privileges.”

He added, “The development process covers also the department’s services offered to stakeholders. The new portal will save both time and effort for those who need information on the Customs’ services, while being able to acquire some services online.”

Ensheiwat stressed SSS Process commitment to employing their expertise in building e-government application for the Jordan Customs in accord with its current needs and future expectations, reflecting its vital role in the government.

Ensheiwat pointed out that the development process will cover all the portal, from restricting its database and all the way to its tabs and information, adding new stakeholders-aimed services.

He also illustrated that the Jordan Customs’ portal will be built with MS Sharepoint Server, to ensure smooth workflow, document, applications, and information exchange through the departments’ various offices, cutting costs on stationary and decreasing process times and archiving tasks.

Background Information

Jordan Customs

The early twenties of the last century have witnessed the establishment of Trans-Jordan Emirate. Thus, there was a need to establish a governmental agency to control the movement of goods and commodities imported into the Emirate, as well as goods transiting through its territories due to the location of the Emirate at the heart of the Arab World, as well as its strategic importance at both the regional and international levels, Therefore, the first Customs administration – that was then known as Directorate of General Excise and Statistics- was officially inaugurated in parallel to the establishment of Trans-Jordan Emirate in 1921. It was administratively related to the Council of Advisors, (currently, the Prime Ministry) during the period 1921-1925. Initially, it took up the task of statistics and inspection as well as collecting revenues levied on imported goods. Afterwards, it was structured under Finance Principal (Minister of finance) and later called Directorate of Customs and Excise. During 1928-1935, Jordan customs was disengaged from Finance Principal and linked directly with the Council of Ministers. During 1953-1951, the Department was coupled with Ministry of Trade and Industry as it was called then Ministry of Trade/ Customs. Between1956-1983, the Department was re-linked with Ministry of Finance and named Ministry of Finance/ Customs. As of 1983, the Department has been called General Customs Department headed by a Director General who reports directly to Minister of Finance. Since then, twenty Director Generals have alternated this post.