Abu Dhabi Ports’ quality management systems certified with ISO 9001:2015
Abu Dhabi Ports, the master developer, operator and manager of the Emirate's commercial and community ports as well as Khalifa Industrial Zone, has obtained the ISO 9001:2015 certification, an internationally recognised standard for quality management systems. This reflects Abu Dhabi Ports’ commitment to meeting and exceeding the needs of customers and stakeholders as well as elevating the level of excellence in services offered.
The scope of the awarded certificate covers all units and subsidiaries of Abu Dhabi Ports including Abu Dhabi Marine Services (SAFEEN) and Maqta Gateway, the company’s innovative port community system.
The ISO 9001 certification was awarded to Abu Dhabi Ports following a successful audit of the company's management system by Lloyds Register of Quality Assurance (LRQA).
Captain Mohamed Juma Al Shamisi, CEO of Abu Dhabi Ports, commented: “Ever since inception, instituting quality management processes has been at the top of our priorities in order to achieve excellence and enhance competitiveness. This was reflected on the services we provide to our customers to meet their demands and the expectations of the ports and maritime transportation sector. Becoming ISO 9001:2015 certified complements to the list of acclamations we have acquired over the years. It also reaffirms our commitment to maintaining world-class standards that serve the industry and facilitate global maritime trade. We are extremely proud of this achievement and I would like to thank the team at Abu Dhabi Ports for their dedication which has resulted in attaining this prominent certificate.”
The ISO certification for quality management systems is based on principles such as customer focus, risk- and process-based approaches, and the commitment of top management to continuous improvement.
Organisations accredited the ISO 9001:2015 demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements, and enhance customer satisfaction.
Abu Dhabi Ports Company
Abu Dhabi Ports Company (ADPC) is a master developer and regulator of ports and industrial zones. The objective of ADPC is to act as an enabler for development and trade and facilitate its contribution to the diversification of the national economy. In doing so, it will provide its customers and stakeholders with the highest levels of service in a responsive and transparent manner.
ADPC was established in March 2006 by Emiri Decree No. 6 of 2006 in the Emirate of Abu Dhabi as part of the restructuring of the commercial ports sector in the Emirate and was given control and regulatory enforcement power over all commercial ports assets previously owned by the Abu Dhabi Seaports Authority (ADSA).
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