Elaf Inaugurates New All-Female Staffed Call Center in Jeddah

Press release
Published March 29th, 2018 - 06:07 GMT
Ziyad Bin Mahfouz, CEO, Elaf Group
Ziyad Bin Mahfouz, CEO, Elaf Group

The Elaf Group, a SEDCO Holding Group company and a leading provider of travel, tourism and hospitality services, recently opened a new all-female staffed call center in Jeddah as part of the group's continuing efforts to provide exceptional Shari'a compliant travel, tourism and hospitality services to all its customers. The new facility has been inaugurated to allow customers easy access to key services like hotel network e-booking, customized packages and exclusive offers & promotions. The move is seen as a key driver in helping address the needs of Hajj and Umrah pilgrims by helping them arrange for a fully planned pilgrimage--an end-to-end package that can help enhance the spiritual experience.

Ziyad Bin Mahfouz, CEO, Elaf Group, said, “We are proud to announce the opening of this new call center facility, which demonstrates our continuing efforts to expand our customer communication services--strengthening our ties through better communication between our clients and our hotels. Through this new facility, we aim to meet our customers' needs and expectations. In fact, they can always communicate with us through our toll-free number, 920003969. The Elaf Group remains steadfast in its commitment to provide our customers with a diverse range of high-quality services and contribute to the growth of the hospitality and tourism sectors, which falls in line with the objectives of Saudi Arabia's Vision 2030 to promote tourism, specifically religious tourism and increase the industry's economic role in the country's move towards development.”

The Elaf Group is widely recognized as a leader in hospitality, travel and religious tours segment, implementing its industry leading position across the pursuit to develop key services that ensures customer satisfaction and comfort.

The company enjoys extensive local and international expertise in hospitality and hotel management. The Elaf Group currently owns and operates 13 hotels spread out across key locations like Jeddah, Makkah and Madinah. it is also the first hotel management group in the Middle East region to be awarded with the ISO 9001 Quality Management Certification.

Background Information

Elaf Group

Elaf Group was established in 1981 with the purpose of becoming one of the main pillars of the Middle East’s travel and tourism industry. The company has been managed by the Saudi Economic and Development Company (SEDCO). From its inception, our company has successfully assembled its best in-class professional management competence with a powerful business model, creating an evident edge over the competition.

"قاطع الرؤوس" في قبضة الاستخبارات العراقية

Published February 23rd, 2019 - 09:39 GMT
مقاتلين من داعش/ أرشيفية
مقاتلين من داعش/ أرشيفية

أعلنت الاستخبارات العسكرية العراقية، أمس الجمعة، عن اعتقال قاطع الرؤوس في "داعش" على الحدود العراقية السورية، الذي ظهر في أكثر من فيديو وهو ينفذ عمليات إعدام.

وقالت المديرية في بيان على صفحتها في موقع "فيسبوك" إن "مفارز مديرية الاستخبارات العسكرية في الفرقة 15 ، وإثر معلومات استخبارية دقيقة، ألقت القبض على أحد الإرهابيين الذين تسللوا عبر الحدود العراقية السورية والمعروف بـ (قاطع الرؤوس)".

وأضافت أن "هذا الشخص معروف بقاطع الرؤوس"، وأنه "ظهر بعدة إصدارات للدواعش أمام أشخاص قام بقطع رؤوسهم في العراق وسوريا".

 


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