Samsung begins Galaxy Note 7 refund process in the Gulf

Published October 20th, 2016 - 07:01 GMT
If you prefer to get a full refund, you will need the original receipt and take the phone back to where you originally purchased it from. (Alldubai.com)
If you prefer to get a full refund, you will need the original receipt and take the phone back to where you originally purchased it from. (Alldubai.com)

Samsung has begun the refund process for Samsung Galaxy Note7 across the Middle East. Owners of the Note 7 can either exchange their device with a Galaxy S7 edge or receive a full refund. If you want to change the Note 7 with a Galaxy S7, Samsung will issue you a refund of AED 650 through cash or gift vouchers from many of the Samsung branded stores across UAE, Bahrain, Kuwait, Qatar and Oman. 

If you prefer to get a full refund, you will need the original receipt and take the phone back to where you originally purchased it from. If you don't have a receipt, you will need to call Samsung at one of the following numbers:

UAE: 800-Samsung (800-7267864)

Qatar: 800-2255

Kuwait: 183-2255

Bahrain: 8000-4726

Oman: 800-Samsung (800-7267864) 

Our recommendation is to get a full refund on your Note 7. Samsung is charging you the retail price for the S7 edge, however prices are much lower if you purchase the phone online. For example, souq.com is selling the Galaxy S7 edge Duos version for AED 1899 which is lower than what Samsung is selling it to you for.


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