DED supports logistics sector with new research findings by SP Jain Centre of Management Dubai

Published March 10th, 2010 - 02:43 GMT

The Dubai Department of Economic Development (DED) in collaboration with its Foreign Investment Office (FIO) hosted the Action Learning Programme research teams of SP Jain Centre of Management (SPJCM) Dubai to present their research findings in the logistics sector. This initiative is part of DED’s continuing support to the Emirate’s logistics sector.

A 9-member team of the Global Masters in Business Administration (GMBA) programme, led by the Director of Industry Interface Dr Dhrupad Mathur, presented their research findings to a DED panel chaired by His Excellency Mr Sami Daen Al Qamzi, Director General, DED, and Mr Fahad Al Gergawi, Chief Executive Officer of FIO.

The research studies were conducted over the last few months in Dubai under the supervision of David Harris, Director of International Logistics, FIO and Dr. Rajiv Aserkar of SPJCM. The three researches projects brought out several strategic findings that will greatly enhance the efficiency of the logistics sector.

“Scientific research is the cornerstone of growth and progress. The extensive research undertaken by SP Jain Centre for Management in Dubai serves the dual purpose of giving the logistics sector insights into its functioning as well as suggestions for improvement and growth,” said His Excellency Mr Sami Al Qamzi.

He added: “The initiative is part of DED’s commitment to partner in the growth of various sectors of the economy. Logistics is a fast-growing sector with Dubai serving as a central hub connecting the East and the West. The new findings will significantly enhance the operational efficiency of Dubai’s logistics sector.”

Fahad Al Gergawi said: “The studies undertaken by SP Jain Centre of Management have the potential to improve the operational efficiencies of Dubai’s logistics sector, and is part of FIO’s corporate social responsibility to drive meaningful change through strong community partnerships. The studies cover strategic and high impact areas, and DED and FIO will share the insights and learning with concerned stakeholders to further elevate the global position of Dubai as a preferred logistics hub. We congratulate SP Jain Centre for Management for the excellent work undertaken.”

“Three projects were undertaken as part of the programme - Review of International Supply Chains; Identifying barriers to operations and entry for Third Party Logistics companies in Dubai and a Key Performance Indicators (KPI) Matrix for Operational Logistics,” said David Harris.

The team reviewing the international supply chain interacted with industry experts, wherein process walkthroughs and existing challenges were collated. The process was benchmarked against the leading ports and a strategic improvement plan in line with the best practices was recommended. During the course of this project, the students got a chance to gain the insights into the operations of the industry which would not have been possible otherwise.

The project to identify barriers dealt with identifying the operational and entry barriers for the third party logistics companies in Dubai. An extensive questionnaire survey was conducted which was backed by focus group interviews with the CEOs of world class 3PL companies. The responses gathered captured the obstacles that they faced during the 3PL operations. The subsequent data analysis helped us form recommendations for the DED which would help them reduce the impact of the barriers that the firms face.

Organisations like World Bank, World Economic Forum, and United Nations have consistently released reports and published data regarding international trade, competitiveness and ease of business. However Dubai, having built world class infrastructure, needs to emphasize more on operations as a key lever for productivity improvements. Thus, the team developed a KPI Matrix for Operational Logistics, which assessed the economies around the world on the basis of operational logistics.

Dr Dhrupad Mathur said: “The support of DED has been the driving force in undertaking this extensive project which covered three critical areas. The co-operation of FIO’s logistics leaders played a key role in identifying and defining the scope of the study and the determining the direction of research. We hope the findings will play a meaningful role in further elevating the standards of Dubai’s logistics sector.”


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