December 20th, 2020 - 12:35 GMT
While the year is coming to an end, global communities continue to work tirelessly to combat the spread of COVID-19. It is no secret that the hospitality industry has been placed in an incredibly vulnerable position, but within that sobering reality, it is important to be resilient but also flexible, nimble, and open-minded. With no doubt, there will be several long-term changes to how the travel and hospitality industries will function and interact moving forward. Another key aspect to consider is how travelers and guests themselves will ultimately evolve with ...