Dubai Culture and Arts Authority (Dubai Culture) has been awarded the ISO certification for Service Excellence (ISO 11367:2025) by the International Organization for Standardization, becoming the first cultural entity worldwide to receive it. This achievement reflects the Authority’s commitment to the highest standards in government service delivery and its vision to position Dubai as a global centre for culture, an incubator for creativity, and a thriving hub for talent. The certification followed comprehensive audits conducted by Lloyd’s Register Quality Assurance (LRQA), reflecting Dubai Culture’s efforts to improve the government services ...